Terms & Conditions

BOILERTIME LTD

Email: boilertimeltd@hotmail.com

Phone: +44 7592 048440

Address: 405 Staines Road West, Ashford Common, TW15 1RB, GB

1. Introduction & Acceptance

These Terms & Conditions govern the use of all services, products, and agreements provided by BOILERTIME LTD. By accessing our website, purchasing products, booking services, or engaging with our team, you confirm your acceptance of these terms in full.

2. Services & Products

All services, including installation, maintenance, repair, and replacement, are provided with professional care and in line with industry standards. Product descriptions, availability, and specifications are clearly displayed at the time of purchase or booking.

3. Payment & Pricing

All prices are clearly stated prior to the completion of any transaction. Payments are processed securely through authorised third-party providers. Full payment is required to confirm orders, bookings, and service scheduling as applicable.

Prices include stated costs and applicable standard charges.
Quotations are valid for a reasonable limited period.
Additional work or materials may incur adjusted charges.

4. Booking & Appointment Terms

Bookings are scheduled based on availability. We strive to meet agreed time windows where possible. Changes or rescheduling may be requested with reasonable notice to ensure smooth service delivery.

5. Customer Responsibilities

Customers are responsible for providing accurate information, safe access to the property, and clear instructions for service delivery. Any costs arising from incomplete or incorrect information may be the responsibility of the customer.

6. Service Completion & Quality

All work is completed with professional care and attention to detail. Services are designed to be reliable, effective, and suitable for their intended purpose in line with industry best practices.

7. Cancellation & Rescheduling

Cancellations and rescheduling requests are managed fairly. We aim to accommodate reasonable requests. Charges may apply for late changes or missed appointments where costs have been committed in advance.

8. Limitation & Fair Use

Our liability is limited to the scope of the service provided and the total value of the transaction. We are not liable for issues outside of our reasonable control, including indirect impacts or unrelated circumstances.

9. Privacy & Data Protection

Any personal information provided is handled in line with our published Privacy Policy. We maintain appropriate security measures to protect information used for service delivery and communication.

10. Changes to Terms

BOILERTIME LTD reserves the right to update these Terms & Conditions at any time. Updated terms will be published on our website and apply to future bookings, orders, and services.

11. Contact & Queries

If you have any questions regarding these Terms & Conditions, please contact us directly using the details provided above.